4 Easy Steps to a Successful Direct Mail Campaign

It’s an effective way to boost call volume and increase new patient flow!

1. Identify your target patient
2. Design a card to attract your ideal patient
3. Develop a mailing list that delivers the cards directly into prospective patients’ hands
4. Track results to ensure the continued success of future mailings & other marketing efforts

Let’s get started!  Your first card can be mailed in less than 30 days!

Patient Satisfaction Surveys

Do you know how you & your team rate with your patients?  If not, consider conducting a Patient Satisfaction Survey.  It's an effective way to identify areas of the practice which require improvement.  As a marketing tool, it communicates to the patients that you value their input and care about whether they are completely satisfied with your services.  A satisfaction survey also helps individual team members improve performance.  Proper allocation of funds for technological advancements, marketing and capital improvements can be determined based on the results.  Overall, a Patient Satisfaction Survey is the most cost-effective way to build a practice.

We can also survey your patients while they are under your care….

• following the New Patient visit
• during treatment phases
• post treatment

We don’t give you a ‘cookie cutter’ survey!  We partner with you to develop a survey that provides answers to your questions.  The results are an accurate measure of your practice from your patients’ perspective.  We’ll assist you in setting a course of action to enhance the patient experience.  This always results in increased referrals from the best source……Completely Satisfied Patients!

Here’s what one client says…..

"The process of developing the survey was enlightening because it helped me zero in on my areas of concern. Kim helped me tailor the questions to get concrete results. The patient survey has been, and will be, a powerful tool for me to evaluate the practice from the patient’s perspective for years to come.

We are using the insights we have gained through the survey process to chart a concrete course for positive changes. The survey has enabled me to identify specific weaknesses in our systems and to develop plans to fix them. For me, the patient survey has provided a unique opportunity to look at my practice from a patient’s perspective.

Kim’s help throughout this process has been invaluable. In the beginning of the process she helped me clarify exactly what I wanted to learn. Next she consolidated and interpreted the data so that it was usable

Finally Kim worked with me on the interpretation of the survey results to make concrete action plans for my practice. I’m really looking forward to the positive changes we will be able to make for our patients as a result of this survey."